Although modern medicine is increasingly objective and precise, accurate assessment of patients’ symptoms in the intensive care unit (ICU) often remains elusive. Yet, assessment is required for relief of symptoms, which in turn is essential for the patient’s general well-being and associated with important ICU outcomes [1]. Many critically ill patients can provide self-reports, which are the gold standard of symptom assessment, and, as lightening of sedation becomes the norm, it is likely that more patients in the ICU will be able to respond when asked to report their symptoms. In this article, we focus on five of the most stressful symptoms reported by ICU patients [2, 3], which warrant the daily attention of the interprofessional ICU team (Table 1).

Table 1 Assessment, diagnosis, and treatment of five common stressful symptoms in ICU patients able to communicate
  1. 1.

    Pain should be carefully screened because it is one of the most frequent/stressful symptoms reported by ICU patients. Screening can promote the recognition of major diagnoses (e.g., peritonitis, myocardial infarction, phlebitis) and iatrogenic causes (e.g., vasodilator-related headache, nasogastric tube-related sore throat). Indeed, pain intensity increases during many daily procedures, from the most obviously painful ones (chest tube and wound drain removal, arterial line insertion, endotracheal suctioning etc.) to, surprisingly, the most common one, turning [46]. Pain should be assessed with a formal pain scale [such as a visually enlarged 0–10 numeric rating scale (NRS)], rather than a simple Yes/No question, to ensure that patients have a full opportunity to report pain: the intensity and location of the pain are captured, and response to treatment can be accurately evaluated [7]. Use of appropriate assessment tools can improve pain management (better matching of analgesics and sedatives to patients’ needs) and associated outcomes (shorter duration of mechanical ventilation and length of ICU stay) [1, 8]. While opioids remain the most effective analgesics for treating pain in ICU patients, co-analgesics and nonpharmacological therapies could also be considered to reduce opioid-related side-effects (e.g., depression of ventilatory drive, ventilator-weaning delay, ileus, vomiting etc.). In all, pain is the prototype of how a subjective symptom can be measured precisely and reliably by a patient who can self-report, allowing for better consideration and management by clinicians in ICU.

  2. 2.

    Thirst, an urge to drink fluids in response to the desire or need for water [9], is the most prevalent and intense symptom reported by ICU patients [2, 3], yet may be underappreciated and undertreated. When possible, patients should be asked to report their thirst using a 0–10 NRS [9], a linear word scale [3], or by nodding affirmatively. Because of its wide prevalence, clinicians may target thirst in high-risk patients. Thirst presence is predicted by high opioid (>50 mg/day) and high furosemide doses (>60 mg/day); thirst intensity by patients not receiving oral fluids and having a gastrointestinal (GI) diagnosis; and thirst distress by a negative fluid balance, antihypertensive medications, mechanical ventilation, and GI diagnosis [10]. Thirst can be alleviated by a simple and inexpensive bundle of interventions: oral swab wipes and sterile ice-cold water sprays repeated twice in a 15-min period before application of lip moisturizer [9].

  3. 3.

    Anxiety is another important and distressing symptom identified by ICU patients [3]. Anxiety is not the same as fear, but it is often associated with fear as well as autonomic arousal, apprehension, and agitation [11]. ICU stimuli for anxiety include care interventions; physical restraints; indwelling catheters and tubes; and patient-ventilator dyssynchrony [11]. Self-reporting patients may be able to rate the severity of their anxiety with number or verbal rating scales or the Faces Anxiety Scale (FAS) consisting of cartoons of five facial expressions arranged sequentially from no anxiety (rank 0) to extreme anxiety (rank 5) [12]. Validated in patients receiving [12] or not receiving [13] mechanical ventilation, anxiety levels on the FAS appear to be influenced by sedative/opioid therapy since a greater percentage of patients who had recently received sedative therapy had lower FAS scores [12]. Interventions used in ICU practice to alleviate anxiety include distraction; use of music [14]; clinician use of reassurance, encouragement, or coaching; and sedative medications [11].

  4. 4.

    Dyspnea, a “subjective experience of breathing discomfort that consists of qualitatively distinct sensations that vary in intensity”, is an important source of distress for ICU patients [15]. Up to one-half of mechanically ventilated patients report dyspnea, expressed either as “air hunger” or “excessive breathing effort” [15, 16]. With decreasing use of sedation and analgesia, increasing mobility, and wider application of low-volume mechanical ventilation, dyspnea prevalence may rise. Suffering due to dyspnea, often under-recognized by clinicians, has been associated with anxiety and pain in ICU as well as post-ICU psychological burden [17, 18]. Dyspnea is ideally assessed by patients’ reports [15, 16] using instruments such as the visual analogue scale (VAS), modified Borg scale, and faces scale. Asking the patient: (1) “Are you feeling short of breath right now?” and, if yes, (2) “Is your shortness of breath mild, moderate, or severe?” is feasible for routine clinical use by staff such as respiratory therapists [19]. After attending to underlying etiologies (e.g., bronchopulmonary infection, obstructive airways disease, and/or heart failure), other factors that may increase ventilatory drive (e.g., acidosis, anemia, fever, pain, anxiety), and the patient–ventilator interface, dyspnea can be managed pharmacologically (opioids) and non-pharmacologically. Noninvasive ventilation may be appropriate, while oxygen therapy is not always beneficial [20].

  5. 5.

    Poor sleep quality and/or insomnia is a patient complaint consistent with ICU-polysomnography studies highlighting frequent sleep disruption (fragmented sleep) and sleep deprivation (inadequate sleep) [21]. The previous night’s sleep is usually assessed by questionnaire, such as the Richards–Campbell Sleep Questionnaire, with five or six items rated on a VAS [22]. Sleep perturbation is intricately linked with delirium [21] and difficult ventilator weaning [23]. Ventilator settings should be carefully adjusted at night to avoid both alkalosis and muscular fatigue/dyspnea, which may interfere with sleep [23]. Adjustment of light, noise, and alarms, and/or use of ear plugs and eye masks, can provide a calm environment at night. Before administering sedatives or hypnotics for sleep, clinicians should address delirium, dyspnea, anxiety, pain, and other stressful symptoms, medications (e.g., steroids), or ventilator settings that may interfere with restful sleep [24].

In conclusion, attention to key symptoms is a daily obligation for the full ICU team. While specific tools have been validated for some symptoms, an NRS can be used for most common symptoms. At a minimum, a simple “Yes/No” question will alert the clinician to patient distress. Failure to assess and treat symptoms may lead to patient suffering, ventilator weaning failure, delirium, other unfavorable outcomes in the ICU, and adverse long-term sequelae.