Skip to main content

Main menu

  • Home
  • Current issue
  • ERJ Early View
  • Past issues
  • Authors/reviewers
    • Instructions for authors
    • Submit a manuscript
    • Open access
    • COVID-19 submission information
    • Peer reviewer login
  • Alerts
  • Podcasts
  • Subscriptions
  • ERS Publications
    • European Respiratory Journal
    • ERJ Open Research
    • European Respiratory Review
    • Breathe
    • ERS Books
    • ERS publications home

User menu

  • Log in
  • Subscribe
  • Contact Us
  • My Cart

Search

  • Advanced search
  • ERS Publications
    • European Respiratory Journal
    • ERJ Open Research
    • European Respiratory Review
    • Breathe
    • ERS Books
    • ERS publications home

Login

European Respiratory Society

Advanced Search

  • Home
  • Current issue
  • ERJ Early View
  • Past issues
  • Authors/reviewers
    • Instructions for authors
    • Submit a manuscript
    • Open access
    • COVID-19 submission information
    • Peer reviewer login
  • Alerts
  • Podcasts
  • Subscriptions

Blended face-to-face and web-based smoking cessation treatment (BSCT): a description of patients’ user experience (UX)

Lutz Siemer, Somaya Ben Allouch, Marcel E. Pieterse, Marjolein Brusse-Keizer, Robbert Sanderman, Marloes G Postel
European Respiratory Journal 2019 54: PA1690; DOI: 10.1183/13993003.congress-2019.PA1690
Lutz Siemer
1Research Group Technology, Health & Care, Saxion University of Applied Sciences, Enschede, Netherlands
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • For correspondence: l.siemer@saxion.nl
Somaya Ben Allouch
2Digital Life Research Group, Amsterdam University of Applied Science, Amsterdam, Netherlands
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Marcel E. Pieterse
3Centre for eHealth and Well-being Research, University of Twente, Enschede, Netherlands
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Marjolein Brusse-Keizer
4Medical School Twente, Medisch Spectrum Twente, Enschede, Netherlands
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Robbert Sanderman
5Dept. of Health Psychology, University Medical Center Groningen, University of Groningen, Groningen, Netherlands
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Marloes G Postel
6Tactus Addiction Treatment, Enschede, Netherlands
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Info & Metrics
Loading

Abstract

Blended face-to-face and Web-based treatment is a promising way to deliver smoking cessation therapy. This study describes patients’ user experience (UX) of a blended smoking cessation treatment (BSCT).

Patients’ (n=10) UX was collected by in-depth interviews at an outpatient smoking cessation clinic. Interviews were analyzed applying Hassenzahl’s UX model from a user perspective examining the key elements of UX: standards and expectations, apparent character (pragmatic and hedonic attributes), usage situation, and consequences (appeal, emotions, behavior).

In general, the UX of BSCT was good. Patients had a positive-pragmatic standard and neutral-open expectation towards BSCT, and the pragmatic attributes (usability, utility) of both the Web- and F2F-sessions were mostly positive. However, for the hedonic attributes (stimulation, identification, evocation), F2F-sessions differ from Web-sessions: patients reported lower stimulation for the Web-sessions (“online won’t get through to me”), lower identification (“online is not my style”), and negative evocations (comparing the Web-sessions to e.g. “bookkeeping”). Consequently, and additionally affected by technical incommodities during usage (e.g. Web-sessions could not be done on tablets), the Web-sessions appealed negative. As the emotional and behavioral consequences varied, we ultimately found three combinations (positive, negative, mixed) of appeal, emotions (e.g. satisfaction) and behavior (adherence; quitting).

Although the UX of BSCT is mainly experienced as good, addressing the hedonistic gap within the Web-sessions could further improve UX and ultimately treatment effectiveness.

  • Smoking
  • Adherence
  • Behavioral science

Footnotes

Cite this article as: European Respiratory Journal 2019; 54: Suppl. 63, PA1690.

This is an ERS International Congress abstract. No full-text version is available. Further material to accompany this abstract may be available at www.ers-education.org (ERS member access only).

  • Copyright ©the authors 2019
Previous
Back to top
Vol 54 Issue suppl 63 Table of Contents
  • Table of Contents
  • Index by author
Email

Thank you for your interest in spreading the word on European Respiratory Society .

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Blended face-to-face and web-based smoking cessation treatment (BSCT): a description of patients’ user experience (UX)
(Your Name) has sent you a message from European Respiratory Society
(Your Name) thought you would like to see the European Respiratory Society web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Citation Tools
Blended face-to-face and web-based smoking cessation treatment (BSCT): a description of patients’ user experience (UX)
Lutz Siemer, Somaya Ben Allouch, Marcel E. Pieterse, Marjolein Brusse-Keizer, Robbert Sanderman, Marloes G Postel
European Respiratory Journal Sep 2019, 54 (suppl 63) PA1690; DOI: 10.1183/13993003.congress-2019.PA1690

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero

Share
Blended face-to-face and web-based smoking cessation treatment (BSCT): a description of patients’ user experience (UX)
Lutz Siemer, Somaya Ben Allouch, Marcel E. Pieterse, Marjolein Brusse-Keizer, Robbert Sanderman, Marloes G Postel
European Respiratory Journal Sep 2019, 54 (suppl 63) PA1690; DOI: 10.1183/13993003.congress-2019.PA1690
del.icio.us logo Digg logo Reddit logo Technorati logo Twitter logo CiteULike logo Connotea logo Facebook logo Google logo Mendeley logo

Jump To

  • Article
  • Info & Metrics
  • Tweet Widget
  • Facebook Like
  • Google Plus One

More in this TOC Section

  • Acute health effects after passive e-vape among patients with COPD – an RCT exposure study
  • Association of low-intensity smoking with respiratory and lung cancer mortality
  • Flavor-solvent reaction products in electronic cigarette liquids activate respiratory irritant receptors and elicit cytotoxic metabolic responses in airway epithelial cell
Show more Tobacco, smoking control and health educ.

Related Articles

Navigate

  • Home
  • Current issue
  • Archive

About the ERJ

  • Journal information
  • Editorial board
  • Reviewers
  • Press
  • Permissions and reprints
  • Advertising

The European Respiratory Society

  • Society home
  • myERS
  • Privacy policy
  • Accessibility

ERS publications

  • European Respiratory Journal
  • ERJ Open Research
  • European Respiratory Review
  • Breathe
  • ERS books online
  • ERS Bookshop

Help

  • Feedback

For authors

  • Instructions for authors
  • Publication ethics and malpractice
  • Submit a manuscript

For readers

  • Alerts
  • Subjects
  • Podcasts
  • RSS

Subscriptions

  • Accessing the ERS publications

Contact us

European Respiratory Society
442 Glossop Road
Sheffield S10 2PX
United Kingdom
Tel: +44 114 2672860
Email: journals@ersnet.org

ISSN

Print ISSN:  0903-1936
Online ISSN: 1399-3003

Copyright © 2022 by the European Respiratory Society